Contact Us

Pinvessa is owned and operated by Shanghai Xiutao Information Technology Co., Ltd.

If you have questions about our products, orders, shipping, returns, refunds, or other customer service matters, please contact us by email. Our support team will review your inquiry and provide assistance.

For order-related questions, we recommend including your order number, the email address used when placing the order, and a clear description of your concern. Providing complete information helps us respond more efficiently.

We aim to provide helpful customer support and handle customer inquiries in a timely manner.

Company Information

Brand Name: Pinvessa
Company Name: Shanghai Xiutao Information Technology Co., Ltd.
Registered Address: Room 201, 2nd Floor, Building 2, No. 918 Chengfeng Road, Pudong New Area, Shanghai, China
Email: service@pinvessa.com
Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1-2 business days.